State Farm® Insurance Agent Van C. Travis III

"Friendly, responsive staff! I moved out of state and then came back and immediately called then to provide coverage for me again."

"Carlee is very helpful with life insurance education"

"I’ve been with Van Travis for decades and always loved dealing with them for my insurance needs! We have the bundle coverage that’s very popular these days with cars and home plus the very convenient State Farm App on our phones! I enjoyed speaking with Erica Smith who helped me with a few things and I felt like I was speaking to a friend instead of someone just sitting at a desk with a headset on waiting to get out and go home… lol. You know the type! Ha! I recommend the Van Travis Agency because they are good folks with a good product! Promise! Bob Marini"

"carlee is so helpful and amazing! she really explained life Insurance to me i feel so secure knowing my life is in her hands"

"I will miss the Van C. Travis III team, as I have received top-notch service for many years. I'm thankful for the experience."

"I have been a customer of Van / State Farm for many years and I have always been serviced well - Van has become a great friend. Most recently our 16 year old crashed the car and we worked with Claims team of State Farm. I was thrilled with the experience I received from this team - they were prompt, super helpful and in the end, provided some great options. Van and the State Farm team should be considered by anyone who wants a personal relationship that is helpful and very responsive."

"I've been with the Van Travis Agency for almost 30 years and from Day-One Van and his team have treated me with kindness and respect. I started with renter's and auto insurance and now have auto, home, life, umbrella, and disability. They are fast to address updates and always ace the 'stress test' when I want to review rates and coverage. Highly recommend."

"I had a great experience getting an insurance quote from Carlee. She was very friendly, patient, and took the time to explain everything clearly. She made sure I understood my options and educated me along the way without any pressure. The whole process was smooth and professional. I really appreciated her help and would definitely recommend working with her!"

"Worked with Erica on performing a check-up on all my policies. She was wonderful to work with! Every question/concern I had was quickly updated. Pleasant to work with the Van Travis team!"

"I’ve worked with them for 20+ years and they’ve always been very knowledgeable and personable."

"Everyone is always so helpful and friendly. I like being able to actually go to an office with people that I know."

"Nothing like working with great local representatives for State Farm. They take care of me even when I’m not looking to be taken care of. Always looking out for the best interests Of their clients!"

"Account Manager Erica Smith worked diligently to help me create an insurance policy that ideally fits my needs. The coverage is excellent, and the price is fair, considering the current rate climate in New York State. Her patience and kindness, evident during the detailed discussions over several phone calls and emails, were remarkable. It has been my experience that such attention is uncommon in today's world of diminished personal service. She represents her agency and its owner (Van Travis III) at the highest level."

"We've been clients of Van Travis' agency for about ten years now. We've always received great and friendly service from them, and requests have always been promptly fulfilled."

"5-star team! Erica provided very helpful instructions when I was moving to another state."

"I have been working with the Van Travis agency since 2000. I have had claims related to my auto policy which were resolved quickly and professionally. For information on the status of a claim I just contacted the agency office for updates. I schedule a yearly policy review where we discuss potential changes to coverage based on my current life situation. I highly recommend the office of Van Travis for all of your insurance needs. You will not be disappointed!"

"After being repeatedly disappointed by Farmers Insurance in recent months, I decided it was time to do some research on insurance companies. Every report I read consistently placed State Farm in the top 5 of best insurance companies, if not at the top of the list. So, I looked at the websites of a couple of State Farm agencies near me and liked what I saw when I read about Van Travis. The professionalism and years of experience conveyed appealed to me as did his office location at Twelve Corners. When I called the office, I wasn't put on hold or asked to leave a message and then made to wait indefinitely for an agent to get back to me. Traci Munera got right to work, and a short while later, I was insured by State Farm. I received better coverage at a lower cost and was shown far greater care than what I'd previously received from Farmers. Traci was both kind and competent, she even handled the cancellation of my former policy at the other insurance company so I didn't have to. All in all, she made the transition so effortless that I have already recommended her to family."

"I moved from Pennsylvania to New York on my own, and it's been a wild and daunting experience. Erica has made me moving my State Farm policies seamless. This office is wonderful to do business with."

"Great staff at the Van Travis office. They are always pleasant and professional, and always get the job done right, without delay. Erica is the greatest!"

"I had a great experience working with Traci to set up renters insurance for my new apartment. She was so helpful and friendly! Highly recommend working with Traci and the team!"

"I’ve been using State Farm for years and even after moving out of Rochester to New York City, I wanted to keep working with this office. Everyone there is extremely helpful, responsive and kind. I recently upgraded my policy from renters to home after buying my first house and Katie made the process quick and easy to understand. Highly recommended!"

"I have been with Van since I moved to Rochester in 1996. I have never been dealt with anything but the best professionalism. He and his staff are wonderful."

"Amazing customer service and good rates!!"

"State Farm has been very easy to work with and very punctual in taking care of their costumers."

"I recently switched to State Farm from multiple carriers and am really happy with Van Travis' office's level of service and support!"